Question 1

What is the Society Hub?

Accepted Answer

It's the core of RentWithoutBroker — a complete residential community platform with resident directory, notice board, forum, marketplace, events, documents, emergency contacts, finances, visitor management and committee tools, all in one app.

Question 2

How does my society join?

Accepted Answer

A committee member registers the society or claims an existing one. Once approved, residents can join instantly by scanning a QR code.

Question 3

Is the Society Hub free to try?

Accepted Answer

Yes — start your FREE 1-month trial (30 days). Continue for just ₹999/month per society with unlimited residents and features.

Question 4

Who is the platform for?

Accepted Answer

Property owners, tenants, residents, chairmen, secretaries, treasurers, committee members and entire housing societies — one platform for every role in a residential community.

Question 5

Can we manage maintenance dues and receipts?

Accepted Answer

Yes — treasurers can generate bills, collect payments, issue receipts and track dues per flat with a clear audit trail.

Question 6

Are approvals tracked?

Accepted Answer

Every expense and approval request goes through the Approvals module with multi-level workflows and a full history.

Question 7

Is my contact information visible to everyone?

Accepted Answer

No. The directory uses role-based visibility and privacy controls, so you decide what other residents can see.

Question 8

Can outsiders access the directory?

Accepted Answer

No. Only verified, approved members of your society can view the directory.

Question 9

How do visitors enter the society?

Accepted Answer

Guards create a visitor pass at the gate; the resident gets an instant approval prompt. Approved passes generate a QR that speeds up entry.

Question 10

Can we manage parking permits?

Accepted Answer

Yes — resident, guest, temporary and vendor permits are all issued, scanned and tracked from the Parking module.

Question 11

Who can use the marketplace?

Accepted Answer

Only verified residents of your society, keeping every transaction within a trusted community.

Question 12

Are there listing limits?

Accepted Answer

No. Marketplace listings are unlimited on the Society Hub plan.

Question 13

How are committee roles managed?

Accepted Answer

Chairpersons assign committee roles with fine-grained permissions, and approvals are tracked with a clear audit trail.

Question 14

Can we publish official notices?

Accepted Answer

Yes. Committees publish notices and broadcasts to all residents, with unlimited notices included.

Question 15

Do you charge any brokerage?

Accepted Answer

Never. RentWithoutBroker is 100% brokerage-free. You connect directly with property owners and pay zero commission.

Question 16

How are owners verified?

Accepted Answer

Every owner goes through mobile and email verification plus manual review before listings go live, so you deal only with genuine owners.

Question 17

How do I contact a property owner?

Accepted Answer

Open a listing and unlock the owner's contact using a contact plan. You then reach out and negotiate directly — no middlemen.

Question 18

How do you keep the platform safe?

Accepted Answer

Verified owners, residents and societies, committee approvals, role-based permissions, secure authentication and active moderation. See our Trust & Safety page for details.

Question 19

How do I report abuse?

Accepted Answer

Use the in-app Report option on any listing, post or profile, or email support. Every report is reviewed by our moderation team.

Question 20

What payment methods are supported?

Accepted Answer

Payments are processed securely through our payment partner and support UPI, cards and net banking.

Question 21

Are there hidden charges?

Accepted Answer

No hidden charges. Rentals are brokerage-free and the Society Hub is a transparent flat fee.

Question 22

How is my data used?

Accepted Answer

We collect only what's needed to run the platform and never sell your data. Read our Privacy Policy for full details.

Question 23

Can I delete my account?

Accepted Answer

Yes. You can request account deletion at any time and we remove your personal data in line with our retention policy.

Question 24

The app isn't working — what do I do?

Accepted Answer

Refresh the app, then reach our technical support team via the Contact page. Include your device and a short description of the issue.

Question 25

Is there a mobile app?

Accepted Answer

RentWithoutBroker is a fast, installable web app (PWA) — add it to your home screen on Android or iPhone for an app-like experience.

Frequently asked questions

Society Hub

Society Finance

Resident Directory

Visitor Management

Marketplace

Committee

Rental Platform

Security

Payments

Privacy

Technical Support

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