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Founder & Admin Console guide

Platform operations — CRM, society lifecycle, subscriptions, partners, campaigns, payouts, analytics and diagnostics.

9 min read

Open Founder Console

What the console covers

  • CRM — leads, demo requests, contact enquiries, follow-ups and partnerships
  • Societies — registrations, claims, verification, health and suspension
  • Subscriptions — plans, trials, licence usage and renewals
  • Partners — applications, verification, readiness and payouts
  • Campaigns & retention — promoted placements and re-engagement automation
  • Rewards & referrals — coin ledger, redemptions and commission payouts
  • Payment connections — every society's gateway status in one table
  • Translations — coverage across all 22 languages
  • Security — findings, MFA enforcement and audit trails

Daily rhythm

  1. 1Clear the CRM inbox — new leads, demo requests and enquiries.
  2. 2Verify pending societies and partner applications.
  3. 3Check payment connections for any society showing Reconnect needed.
  4. 4Scan subscription and licence events for trials about to end or plans about to overflow.
  5. 5Review security findings and notification delivery health.

Admin Console

The Admin Console handles platform-wide content and moderation: users, properties, marketplace moderation, community reports, payments and analytics. Sensitive sections require multi-factor authentication.

Demo mode

  • Seed a realistic demo society for sales calls and exhibitions
  • Impersonate a role to show the product from the inside
  • Reset the environment when you are done — demo credentials are randomised, never fixed

Diagnostics

  • Payment gateway diagnostics for connection and token issues
  • Notification reliability — delivery, retries and device health
  • AI usage analytics and audit logs
  • Slow query and database health views