Vendor & service provider guide

Getting listed

1. 1Apply with your business details, categories and service areas.
2. 2Complete verification — business proof, KYC documents and bank details.
3. 3Once verified you appear in the society's vendor directory and, if you opt in, in Verified Partners for residents.

Work orders

1. 1The society raises a work order describing the job, scope and agreed amount.
2. 2Accept it, do the work and update progress so the committee can follow along.
3. 3Attach completion photos or a report where the society asks for one.

Invoices and payment

• Raise an invoice against the work order — amounts must match the approved scope
• The invoice goes through the society's finance approval chain
• Payment is made by the society from its own connected account, straight to your bank
• Every invoice, approval and payment stays on the record for both sides

Ratings and compliance

• Residents and committees rate completed work
• Keep KYC and bank details current or payouts pause
• Follow the Vendor Terms and the Acceptable Use Policy — repeated complaints can end a listing