Two kinds of money
There are exactly two things we charge for: the society subscription and optional resident or owner subscriptions. Maintenance dues, vendor payments and service bookings are society or partner money and never sit with us.
Setting up maintenance billing
- 1Define charge heads — maintenance, sinking fund, water, parking, festival fund — with per-flat, per-sqft or fixed rates.
- 2Create a billing cycle (monthly, quarterly or custom) and preview the run.
- 3Generate bills. Every approved member gets an in-app bill plus push and email alerts.
Collections
- Residents pay online through the society's own connected gateway
- Offline payments — cash, cheque, NEFT — are recorded by the treasurer against the bill
- Partial payments reduce the balance and keep the bill open
- Late fees apply automatically after the due date and can be waived with a reason
Approvals and controls
- Expenses and vendor invoices above the society's threshold need finance approval
- Refunds require ownership verification and are locked row by row so they cannot be double-issued
- Every finance action is attributed and auditable
Subscriptions
- Society plans are priced per flat with a 30-day free trial
- Usage counters track flats, guards and modules against the plan; the licence banner warns before a limit bites
- Resident and owner subscriptions are billed separately and can be cancelled any time
Read the payment policy and refund policy for the formal terms.